A new directive from the muckety-mucks up on 6 West exhorts us drones staff RNs to “give patients their best hospital experience.” Unappended, thankfully, was the word Evuh and an exclamation ! point.
I admit my jaw dropped, just the tiniest bit, at this latest piece of moronicity. I mean, I thought I was in the business of providing safe, competant nursing care in order to promote homeostasis and restore patients to optimal health (or pick your nursing paradigm).
Apparently not. I am to provide an “experience”, like an amusement park ride. Though I am not quite sure what the “experience” entails. Name that smell competitions? Puppet shows using tongue deprressors and sterile latex gloves? Slideshows of compound fractures and pleural effusions? Live catheterization demonstrations? Neck rubs? Tours of the psych ward? Cage matches between Internal Medicine and Radiation Oncology?
Have we actually come to the point where we are substituting a perception of good patient care for actual patient care? So it seems.