Posts Tagged Twitter

Voices For Amanda Trujillo

Each of them eloquently speaks to the heart of what we do as nurses — and why nurses find how Amanda Trujillo was fired and subsequently reported to the Arizona State Board of Nursing so troubling. (Via The Innovative Nurse.)

The first is from Andrew Lopez (Twitter: @nursefriendly.)

Kevin Ross is next (Twitter: @innovativenurse ~ Webpage: Innovative Nurse)

Michael Pergrim (Twitter: @CoachPerg)

Lastly Carol Gino. “The statement nurses eat their young — we’re not doing that. There’s a group of us who are going to stand with her. we’re not going to be powerless any more, because a defenceless defender is not good to anyone.”

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Hacked and/or Phished

My Twitter account was hacked yesterday evening. Apparently a very good imitation of me sent out a mass direct message. It read “lmao…omg i am laughing so hard at this pic u i just found” followed by a link to a page which asked you to “sign in” to your Twitter account — obviously a plot to collect usernames and passwords. (Actually, a not-so-good imitation of me: I’m about the last person on earth not to uncapitalize “i” or use “lmao” or “omg” or “u.”)

Of course I fell for it — the page looks just like Twitter login page — and I had just tapped “Enter” when I realized I was being phished.

Damn it all to hell. Password reset hell, that is.

I apologize for any inconvenience to anyone affected. If you’re a trusting soul like me, and was taken in, unfortunately you will need to reset your passwords.

Some tips on securing your Twitter account here.

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Observations and Assessments

Notions to small for a blog post, all in one place.

Pomodoro is not just Italian for tomato. It’s actually an effective time-management technique. Like (for example) in clearing up unanswered emails. I find it actually keeps me focussed on writing, and helps me avoid the ever-present temptation of the evil Twitter.

The best thing about basic nursing is that it reminds you of why you became a nurse. An elemental truth. Susan Eller explains:

This patient in the hallway, waiting for a bed and needing some pain medications just needed some routine nursing care: comfort measures, information, and compassion.

Yet, the wife took my hand before they left the ED and thanked me for taking the time.  She appreciated that even though he wasn’t my patient, and she could see that I was busy, that I took the time to make sure that he was informed and comfortable.

It startled me that she was so grateful. In my perspective, I was just doing my job the way I always do it.  In the scope of my busy day with critically ill patients who needed so much more, this tiny little thing that I did made an impact on her.

Coal Cares. Really, they do.

And the high and mighty this campaign managed to piss off. Given the thousands that air pollution kills every year by exacerbating various respiratory illnesses, you’d think the coal industry — whose contribution to poor air quality is remarkable — would be a little less, um, shameless.

Parakeet madness in Britain. Hitchcock would have a field day.

A good source of nursing blogs (via @DrDeanBurke). Oh, yeah. There I am. Sweet.

More on bullying. The Nursing Ethics Blog:

The hardest questions I’ve ever been asked by med students and nursing students have to do with bullying, and with the difficulties inherent in being at the bottom of their respective professional hierarchies. Students understandably find it difficult — and a source of moral distress — to be not only subject to bullying, but to sometimes be involved in courses of action that they see as unethical and yet powerless to do anything about it.

In discussions I’ve seen around the Interwebs this past week, the consensus seems to be the risk of bullying decreases with experience and growth of confidence. Which begs the question: why do we subject the most valuable and vulnerable members of our profession to this behaviour?

And still more. From a med student who gets it:

As a medical student, I’ve witnessed and experienced my share of bullying by a handful of doctors (though to be fair, by nurses as well). In one instance, I watched a surgeon mock a new nurse in the operating room, teaching her with absurd faux-patience how to properly hand him his instruments.

And silence still kills. “Research and regulatory bodies have long confirmed that poor communication in healthcare is harmful at best and deadly at worst.”

Dept. of It Was Too Good To be True. Magnet hospitals are just as sucky for nurses as normal hospitals. Except they’re better at self-promotion.

Housekeeping. The spam filter has been acting up again. I gave it a good swift kick, and restored some comments that were placed in the spam file.

Also if you have emailed in past while and I haven’t gotten back to you, I will. A friend of mine declared email bankruptcy and deleted a whack of messages in one fell swoop, on the theory she was never going to asnwerthem, and they were just sitting there, making her worried and a little neurotic. Not quite there, but I can see the premise.

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When Hospitals Block Facebook, Laziness Is The Real Issue

Phil Baumann argues that hospitals should seize the Twenty-First Century by the sub-epididymal masses and set free Twitter and Facebook. “Should hospitals block Facebook?” he asks,

That’s not really the question. Here’s the question:

Should hospitals block the 21st Century?

If they can, then that means they have access to technologies which can also probably cure all disease from the face of the earth.

Then they’d be out of business, and we wouldn’t have to fret about their policies over staples of mainstream communication like Facebook and Twitter. :)

And here’s the fiduciary responsibility part: the more comfortable a business is using social media internally, you know what happens? It becomes more proficient in marketing and public relations in our time.

Management is morally obligated to ensure the best care for patients. It’s also legally obligated to do what’s right for Investors.

I don’t disagree with Phil Baumann much about the supposed reasons hospitals block social networking sites: risk management, security and patient privacy are common excuses, and are mostly founded (as Baumann says) on fear and ignorance. But I think the real purpose of hospitals blocking Twitter and Facebook has more to do with control and productivity than risk reduction and confidentiality. Plainly speaking, social networking sites make people lazy.

Let me illustrate. My employer, Acme Regional Health Centre unblocked Facebook  and Twitter from hospital computers for a short time. I won’t exaggerate and say it was an unmitigated disaster, but when you sit down at a nursing station and see every computer terminal opened to Farmville, and the nurses in Resus are tweeting the nurses in Exams, there’s a problem.

The experiment lasted about a month. It failed because it ignored a fundamental fact of human nature: if people are given the choice of doing something amusing and fun, like playing on Facebook, and doing something tedious and boring, like filling in MARs*, amusing and fun will win every time.

And yes, it looks extremely poor if patients and their families catch you fooling with your Facebook photo albums, when you should be getting the bedpan for the 98 year-old in Obs Six.

In the end, health care professionals — I include physicians as well as nurses in this categorization — can’t act, well, professionally with social networking sites. The ideals suggested by Phil Baumann are exciting and visionary. The reality is somewhat more drab and prosaic.


*Medical Administration Record

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